General support
Accounts, orders and delivery problems — this is the intended support address and it is not live yet.
Not live yet [email protected]
Contact
How to reach us
We prefer the channel that keeps a written record. Slower — but the accurate one when money is involved.
A WhatsApp channel — not announced yet.
Not live yet Number to be announced
Developers
API and webhook defects.
Response hours
We work to Damascus time and support Arabic and English, and every answer carries your order reference.
There is no confirmed-monitored public support channel today. [email protected] is the intended address and has not been created, and no WhatsApp number has been agreed — so both are shown without links. Until an official channel is live, the working support path is your account on the platform. We do not publish a contact channel we have not confirmed a human reads.